Privacy Policy

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect the following personal information:

• Full name, date of birth, and nationality
• Email address and phone number
• Residential address
• Government-issued identification documents
• Financial information including bank account details
• Employment and source of funds information

1.2 Device and Usage Information

We automatically collect certain information when you use our app:

• Device type, operating system, and unique device identifiers
• IP address and general location information
• App usage data and interaction patterns
• Transaction history and trading activity
• Performance data and crash reports

1.3 Biometric Data

With your explicit consent, we may collect biometric data such as fingerprint or facial recognition data for authentication purposes. This data is stored securely on your device and is not transmitted to our servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To create and maintain your trading account
• Identity Verification: To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
• Service Delivery: To process your trades, deposits, and withdrawals
• Communication: To send you important account notifications, updates, and promotional materials (with your consent)
• Security: To protect against fraud, unauthorized access, and other security threats
• Improvement: To analyze usage patterns and improve our services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our services (payment processors, identity verification providers, cloud hosting)
• Regulatory Authorities: Government agencies and regulators when required by law
• Business Partners: Liquidity providers and trading partners necessary for executing your trades
• Legal Requirements: When disclosure is necessary to protect our rights, comply with legal proceedings, or respond to lawful requests

4. Data Security

We implement industry-standard security measures to protect your information:

• 256-bit SSL/TLS encryption for all data transmission
• Multi-factor authentication options
• Regular security audits and penetration testing
• Secure data centers with physical access controls
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active and as required to fulfill the purposes outlined in this policy. After account closure, we may retain certain information for legal, regulatory, or business purposes for a period of up to 7 years or as required by applicable law.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Data Portability: Request transfer of your data to another service provider
• Opt-Out: Unsubscribe from marketing communications at any time
• Restrict Processing: Request limitation on how we use your data

To exercise these rights, please contact us at privacy@trdrapp.com.

7. Cookies and Tracking Technologies

Our mobile app may use cookies and similar technologies to enhance your experience. These technologies help us:

• Remember your preferences and settings
• Understand how you use our app
• Provide personalized features
• Analyze app performance

You can manage cookie preferences through your device settings.

8. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

TRDR is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@trdrapp.com
• Support: Help Center
• Mail: TRDR, London, United Kingdom

13. App Store Compliance

This Privacy Policy complies with the requirements of:

• Apple App Store Review Guidelines
• Google Play Developer Program Policies
• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)